| e-newsletters | ||
Targeted e-marketing communications are undoubtedly reshaping the way organisations stay in touch with their customers and stakeholders. From blogs and webinars to online exhibitions and advertising, many organisations are adding e-marketing elements to their marketing communications campaigns. One of the most effective tools available for strengthening relationships with existing customers is the e-newsletter. This allows an organisation to communicate its latest news and developments directly to customers and, crucially, track the behaviour of those receiving the information. This level of customer feedback delivers insights which are simply not possible with a traditional printed newsletter or brochure and this vital information can help determine future marketing communications, both online and offline. |
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